Getting Help
Documentation
- Complete Guide: Browse all documentation sections
- Quickstart: Get up and running in minutes
- Examples: See real-world usage patterns
- Troubleshooting: Solve common issues
Community Support
Direct Support
Email Support
Email: support@skelementor.com Response Time: 24-48 hours Best
For: Technical issues, feature requests
Before Contacting Support
Check Documentation
- Review the troubleshooting guide
- Browse the FAQ
- Check installation guide
Gather Information
When contacting support, please include:- WordPress version
- Elementor version
- PHP version
- Plugin version
- Error messages (if any)
- Steps to reproduce the issue
- Screenshots (if helpful)
Try Basic Troubleshooting
1
Clear Caches
Clear Elementor cache and browser cache
2
Check Requirements
Verify WordPress, Elementor, and PHP versions
3
Test with Default Theme
Switch to a default WordPress theme temporarily
4
Deactivate Other Plugins
Test with only Skelementor active
Feature Requests
Suggest New Features
- GitHub Issues: Create a feature request issue
- Email: Send detailed feature requests to support
- Community: Discuss ideas in WordPress.org forums
What to Include
- Use case: Why do you need this feature?
- Examples: How would it work?
- Priority: How important is this to you?
Bug Reports
Report Bugs
- GitHub Issues: Create a bug report issue
- Email: Send detailed bug reports to support
What to Include
- Steps to reproduce: Exact steps to trigger the bug
- Expected behavior: What should happen?
- Actual behavior: What actually happens?
- Environment: WordPress, Elementor, PHP versions
- Error messages: Any error messages or logs
Contributing
How to Contribute
- Code: Submit pull requests on GitHub
- Documentation: Improve documentation
- Testing: Test new features and report issues
- Community: Help other users in forums
Development
- GitHub Repository: github.com/rajinkhan/skelementor
- Issues: Report bugs and request features
- Pull Requests: Submit code improvements
Resources
Official Links
- Plugin Page: WordPress.org Plugin Directory
- GitHub Repository: github.com/rajinkhan/skelementor
- Documentation: This documentation site
Author
- Rajin Khan: rajinkhan.com
- Email: rajin@skelementor.com